Terms & Conditions

Contact Website Reload for any questions

1. Service Overview
Website Reload provides website redesign and rebuilding services for existing websites, regardless of the platform, including but not limited to Shopify, GoDaddy, WordPress, and Squarespace. Our service strictly focuses on modernizing and improving the design and functionality of your current website.

2. Confidentiality
We maintain full confidentiality regarding your project, process, and deliverables. Any information shared with us will be securely handled and not disclosed to third parties without your consent.

3. Communication & Project Management
To ensure a smooth and efficient process, all project communication will be conducted through our designated CMS system. This helps streamline updates, approvals, and discussions related to your website redesign.

4. Refund Policy
Due to the nature of our services, we do not offer refunds once work has commenced. However, in unusual circumstances, exceptions may be considered at our discretion. If you believe your case qualifies for an exception, please contact our support team for review.

5. Delivery Timeline
We strive to complete projects within a specified timeline, which will be communicated at the beginning of the project. However, timelines may vary based on project complexity, client responsiveness, and required revisions.

6. Scope of Service
Our service is straightforward: we reload your outdated website with a fresh, modern look and enhanced functionality. Any additional requests beyond the agreed-upon scope may incur extra charges.

7. Client Responsibilities
To ensure timely delivery, clients are responsible for providing necessary content, access credentials, and feedback as required. Delays in providing required materials may extend project timelines.

8. Acceptance of Terms
By engaging with Website Reload, you acknowledge and agree to these Terms and Conditions. We reserve the right to update these terms at any time, with notice provided to our clients.

For any questions or clarifications, please contact us.